Shipping policy
SHIPPING POLICY
Last updated: May 2026
Thank you for shopping with Furvello. We are committed to delivering your order as quickly and efficiently as possible.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment has been successfully received.
Processing times may be longer during holidays, peak seasons, or periods of high demand.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information where available.
SHIPPING TIMES
Estimated delivery times:
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United States: 5–12 business days
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Canada: 6–14 business days
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United Kingdom: 5–12 business days
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Australia: 6–14 business days
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Europe: 5–12 business days
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Rest of World: 7–20 business days
Delivery times are estimates only and are not guaranteed.
Shipping times may vary due to customs processing, carrier delays, weather conditions, local delivery disruptions, or other factors outside of our control.
TRACKING
Tracking information will be provided once your order has been shipped whenever available.
Please allow several days for tracking updates to appear after shipment.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping details at checkout.
Furvello is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping information, contact us as soon as possible at:
LOST OR DELAYED PACKAGES
If your package is significantly delayed or appears lost in transit, please contact us and we will work with the shipping carrier to investigate the issue.
Delivery delays caused by carriers, customs authorities, weather conditions, or other external factors are outside of our direct control.
CUSTOMS, DUTIES & TAXES
Depending on your country or region, customs duties, import taxes, or additional fees may apply.
Customers are responsible for any applicable customs charges required by local authorities.
Furvello is not responsible for customs delays or additional import fees.
ORDER CHANGES & CANCELLATIONS
Orders may only be modified or canceled before they have been processed for shipment.
Once an order has entered processing or has been shipped, changes and cancellations may no longer be possible.
CONTACT
For shipping-related questions, please contact: